SNCTM 5100 for the Scalar ® 1000 and 10KUser Guide
SNC 5100 2Safety Notices6-00020-02Remove AC PowerIf the SNC 5100 is not powered off, perform the following steps to remove AC power.Step 1. Perform a
SNC 5100 92 Post-Repair Checklist6-00020-028Perform the following:• Start the ADIC Management Console Server and Client.• Log on with administrator pr
Post-Repair Checklist 936-00020-02SNC 510010From the service terminal, enter the fcShow command to show the status of each FC interface that is instal
SNC 5100 94 Post-Repair Checklist6-00020-02
Service Port Connections 956-00020-02SNC 5100Connecting to the Service PortThe service port is an RS-232C Data Terminal Equipment (DTE) port, configur
SNC 5100 96 Connecting the Service Terminal6-00020-02Table 11 lists the null modem cable connections.Connecting the Service TerminalHardware Required•
Connecting the Service Terminal 976-00020-02SNC 5100Initial Setup of HyperTerminalThis section shows the steps to setup use the HyperTerminal program.
SNC 5100 98 Updating Firmware and Configurations6-00020-02Updating Firmware and ConfigurationsAlthough the ADIC Management Console is the simplest and
Updating Firmware and Configurations 996-00020-02SNC 5100If HyperTerminal reports an error, try to send the file again.If the SNC 5100 reports an erro
SNC 5100 100 Updating Firmware and Configurations6-00020-02Step 3. From the Send File dialog enter the path and file name where the firmware file is l
Setting the Time and Date 1016-00020-02SNC 5100Setting the Time and DateSetting the Real Time ClockStep 1. Use the rtcDateSet command to manually set
Environmental Notices and Statements 36-00020-02SNC 5100Step 2. Check the voltage label on the bottom of the device to ensure it matches the voltage a
SNC 5100 102 Setting the Time and Date6-00020-02For more information, see the "tzSet “timezone”" command on page 183.Example:SN60023> tzS
Setting the Time and Date 1036-00020-02SNC 5100For more information, see the "setTimeHost" command on page 164.Example:SN60023 > setTimeH
SNC 5100 104 Setting the Time and Date6-00020-02For more information, see the "setNettime [value]" command on page 163.Example:SN60023 >
Managing the SNC 5100 1056-00020-02SNC 5100Service Port Command ReferenceA “shell” interface provides access to the management and configuration comma
SNC 5100 106 Commands6-00020-02setSnaCCLunChange Command and Control Interface LUN164Data MoversncFeatureEnableEnable the optional Data Mover feature
Commands 1076-00020-02SNC 5100route “add” Add network route table entries 153route “delete” Delete network route table entries 154route “list” List ne
SNC 5100 108 Commands6-00020-02loggerDump Display Event Log records 141loggerDumpCurrent Display Event Log records for current boot 142supportDump Dis
Commands 1096-00020-02SNC 5100setHost Set Host OS type for specific Fibre Channel port162sysNodeNameModeSet Change the Fibre Channel Node Name mode174
SNC 5100 110 Commands6-00020-02mapHelp Display Device Map command info 145netHelp Display Network command info 149snmpHelp Display SNMP command info 1
Commands 1116-00020-02SNC 5100sysConfigShow Display configuration settings 174sysVpdShow Display Vital Product Data 174sysVpdShowAll Display Vital Pro
SNC 5100 4 Environmental Notices and Statements6-00020-02General RestrictionsThe classification is valid only if the module is operated within the spe
SNC 5100 112 Commands6-00020-02sfmNameSet Enter a name for a specific host167sfmShow Display status information for one or all registered hosts168sfmS
Commands 1136-00020-02SNC 5100Each command outputs a status “value” in decimal and hexadecimal after execution and before a new prompt is displayed. E
SNC 5100 114 Commands6-00020-02Usually a value of 0 indicates success, but some successful commands return a different value.arptabShowThe arptabShow
Commands 1156-00020-02SNC 5100The above example shows the clearReservation command being used to clear a reservation on a target device at LUN 4.cleHe
SNC 5100 116 Commands6-00020-02The local Real Time Clock can also be synchronized with a remote timeserver See the rtcSetCurrent command. SN60023 >
Commands 1176-00020-02SNC 5100w/loop-back cablenormalBoot Shutdown and restart in normal modescsiChannelTest <x,y> Test specified SCSI Channels
SNC 5100 118 Commands6-00020-02enableCCTo restore the capability to send commands to the command and control interface (LUN 0), use the enableCC comma
Commands 1196-00020-02SNC 5100Air Outlet Temperature Nominal 51 CIO Processor Temperature Warning 31 CInput Power: ±5 Volts Nominal 5.2 VInput Power:
SNC 5100 120 Commands6-00020-02Input Power: +5 Volts (V):Nominal: 4.83 to 5.20Warning: 4.75 <= N < 4.83 or 5.20<N<=5.25Alarm: N < 4.75
Commands 1216-00020-02SNC 5100ethAddrSetThe ethAddrSet command changes the IP address of the SNC 5100. An IP address is specified as 4 decimal numbers
Environmental Notices and Statements 56-00020-02SNC 5100Properly shielded and grounded cables and connectors must be used in order to meet FCC emissio
SNC 5100 122 Commands6-00020-02fcConnTypeSet [port],[connection]The fcConnTypeSet command is used to set the type of connection for a Fibre Channel po
Commands 1236-00020-02SNC 5100fcFibreSpeedSet [port],[speed]The fcFibreSpeedSet command sets the Fibre Channel port speed to 1 Gb/sec or 2 Gb/sec for
SNC 5100 124 Commands6-00020-02GBIC. Specifying the port number is optional.SN600023 > fcGbicShow--------------------------------------------------
Commands 1256-00020-02SNC 5100fcPortModeGet [port]The fcPortModeGet command displays the mode for the specified Fibre Channel port. The default port m
SNC 5100 126 Commands6-00020-02fcPortModeSet [port],[mode]The fcPortModeSet command sets the mode for the specified Fibre Channel port. See also the f
Commands 1276-00020-02SNC 5100typically use this command to restart the port after changing its configuration settings so that the changes take effect
SNC 5100 128 Commands6-00020-02SN600032 > fcShow------------------Fibre Channel Controllers-----------------------Ctlr : PCI Addr : ISP : Firmware
Commands 1296-00020-02SNC 5100controller.Loop ID The Fibre Channel Loop ID for this interface. PtoP indicates a point-to-point connection.Fabric Attac
SNC 5100 130 Commands6-00020-020000ADIC0338 00000060450d00808230OEMOEMDCHS04X 6363 6820837B9240OEMOEMDCHS04X 6363 682076ACvalue=6=0x6SN60023 >fcSho
Commands 1316-00020-02SNC 5100SN60023 > fcTxEnable 1value=0=0x0SN60023 >gateAddrGetThe gateAddrGet command displays the default network gateway
SNC 5100 6 Environmental Notices and Statements6-00020-02Properly shielded and grounded cables and connectors must be used in order to reduce the pote
SNC 5100 132 Commands6-00020-02terminal.SN600726 > gateAddrSet “10.0.0.1”gateAddrSet: Error setting current gate addr:S_errno_ENETUNREACHvalue = -1
Commands 1336-00020-02SNC 5100diagHelp Print Diagnostic Help infohlthChkHelp Print Health Check Help infoioHelp Print I/O Utilities Help infomapHelp P
SNC 5100 134 Commands6-00020-02subsystemstargets List all known target devicesuptime Display time since last bootSee User’s Guide for more infomationv
Commands 1356-00020-02SNC 5100hlthChkLevelGetTo display the current Health Check level, use the hlthChkLevelGet command. The example below shows that
SNC 5100 136 Commands6-00020-02at system startup to initialize the network hosts table. This table associates network names with IP addresses. Use of
Commands 1376-00020-02SNC 5100official_host_name is the first name selected for this host.nicknames is an optional list of additional aliases for the
SNC 5100 138 Commands6-00020-02hostNameSetThe hostNameSet command changes the network name of the SNC 5100. The shell prompt will be set to the new ho
Commands 1396-00020-02SNC 5100network. Interpreting these statistics requires detailed knowledge of Internet networking protocols. This information ma
SNC 5100 140 Commands6-00020-02Metric is 0Maximum Transfer Unit size is 327680 packets received; 0 packets sent0 multicast packets received0 multicast
Commands 1416-00020-02SNC 5100ipstatShowThe ipstatShow command displays Internet protocol statistics for the Ethernet network. Interpreting these stat
Environmental Notices and Statements 76-00020-02SNC 5100Pokud nenÌ na typovÈm ötitku poËÌtaËe uvedeno, ûe spad· do t¯Ìdy A podle EN 55022, spad· autom
SNC 5100 142 Commands6-00020-02file are displayed starting with the most recent events.SN600393 > loggerDump*** Dumping 10 of 10 records ***SEQUENC
Commands 1436-00020-02SNC 5100SN600393 > loggerDumpCurrent 2*** Dumping 5 current records (of 13 total) with level <= 2 ***SEQUENCE TIME CODE DE
SNC 5100 144 Commands6-00020-02the Ethernet interface.SN60023 > macShowEnet MAC Address: 0.60.45.d.0.80value = 33 = 0x21 = '!'SN60023 >
Commands 1456-00020-02SNC 5100SN60023 >If you have not been using SFM the output of this command will not reference SFM.SN60023 > mapCompressDat
SNC 5100 146 Commands6-00020-02The mapRebuildDatabase command deletes the current database. When the SNC 5100 is next booted, the devices found will b
Commands 1476-00020-02SNC 5100009 SCSI 002 005 000 00000060:450d00c0010 SCSI 002 005 001 00000060:450d00c0011 SCSI 001 000 000 00000060:450d00c0012 SC
SNC 5100 148 Commands6-00020-02mapWinnowDatabaseOccasionally, you may want to eliminate inactive entries from the database. The mapWinnowDatabase comm
Commands 1496-00020-02SNC 5100administrator.SN60023 > mbufShowtype number--------- ------FREE : 23DATA : 0HEADER : 1SOCKET : 0PCB:11RTABLE : 3HTABL
SNC 5100 150 Commands6-00020-02inetstatShow - Display all Internet protocol socketsipstatShow - Display statistics for IPmacShow - Display Media Acces
Commands 1516-00020-02SNC 5100rebootThe reboot command requests that the SNC 5100 shut down existing operations and then restart. This is the preferre
SNC 5100 8 Documentation6-00020-02DocumentationAlthough the material contained herein has been carefully reviewed, ADIC does not warrant it to be free
SNC 5100 152 Commands6-00020-02writes to the flash file system will be lost. This operation is not typically used. The reboot command should be used t
Commands 1536-00020-02SNC 5100rmTo remove a file, use the rm command and specify the file name in quotes:SN60023 > rm "file.ext"route The
SNC 5100 154 Commands6-00020-02route “delete”,”destination”,”gateway” The route “delete” command removes a route to the destination through the gatewa
Commands 1556-00020-02SNC 5100string:SN60023 > rtcDateSet 2001,1,26,5,9,30,00value=0=0x0SN60023 >Caution: The time will be one hour off when Day
SNC 5100 156 Commands6-00020-02SN60023 >The example below shows therz command when it is used toreceive a file that contains configuration paramete
Commands 1576-00020-02SNC 5100SN60023 >CautionYou must reboot the SNC 5100 after executing this command for the new setting to take effect. scsiHos
SNC 5100 158 Commands6-00020-02scsiHostIdGet [channel]The scsiHostIDGet command displays the Host ID number for a specified SCSI Channel. If no channe
Commands 1596-00020-02SNC 5100value=0=0x0SN60023 >Rescanning a SCSI bus may delay I/O commands pending on that bus for several seconds. Do not resc
SNC 5100 160 Commands6-00020-02SN60023 > scsiResetDisableSet 1,1Reset Disable set to TRUE for SCSI 1will take effect upon rebootvalue=0=0x0SN60023
Commands 1616-00020-02SNC 5100to determine the actual period (exception: if the period is negotiated to 12, then 50ns. is used). The offset indicates
Overview 96-00020-02SNC 5100IntroductionThis chapter describes the SNC 5100. It provides the following information:• Overview• Configuration Support•
SNC 5100 162 Commands6-00020-02If an invalid size is set, then the frame size of 2048 will be used.CautionYou must reboot the SNC 5100 after executing
Commands 1636-00020-02SNC 5100interface. This provides some customization in the way the SNC 5100 is presented to the particular operating system. If
SNC 5100 164 Commands6-00020-02SN60023 > setNettime 1Nettime 1 value=0=0x0setSnaCCLun [newLUN]The setSnaCCLun command reassigns the SNC 5100's
Commands 1656-00020-02SNC 5100sfmAccessClear [disable code]The sfmAccessClear command disables all host access to all LUNs except to LUN 0 (the Comman
SNC 5100 166 Commands6-00020-02SN60023 >If SFM is already active, the following is displayed. SN60023 > sfmActiveSetSFM: Already Activevalue = 2
Commands 1676-00020-02SNC 5100Name: 'LABATTS'Host Type: 'NT 4.0 SP5'Device Id: 'ScsiPort6 [0:0:0] (QLA2100)LUN Access:0: 01 0
SNC 5100 168 Commands6-00020-02string” for the specified host connection index. The following command example shows setting the host name for host Id
Commands 1696-00020-02SNC 5100sfmSparseAccessSet[hostindex],“LUN string”,[Access]The sfmSparseAccess command sets the access for the specified LUNs fo
SNC 5100 170 Commands6-00020-02interface is opened, the Service Port interface is not available. The shellLock command may be used to prevent a networ
Commands 1716-00020-02SNC 5100firmware, Power-On-Self-Test (POST), bootrom and Alternate bootrom.SN600726 > showVersionsADIC Scalar Storage Network
SNC 5100 10 Configuration Support6-00020-02Configuration SupportThe SNC 5100 provides two Fibre Channel interfaces. The FC interfaces are configured w
SNC 5100 172 Commands6-00020-02pub 1ReadCommunity ViewIndex-----------------------------public 1icmp 2WriteCommunity ViewIndex------------------------
Commands 1736-00020-02SNC 5100snmpReadCommunityAdd “string” ,[view]The snmpReadCommunityAdd command adds the specified string to the list of accepted
SNC 5100 174 Commands6-00020-02For more information, see the ADIC Management Console User Guide.SN60023 > snmpWriteCommunityAdd “adic”,1Successvalu
Commands 1756-00020-02SNC 5100An example configuration that requires the Node Name on each Fibre Channel port to be different is where the host has tw
SNC 5100 176 Commands6-00020-02Product Data for the SNC 5100 includes such items as serial numbers and installed memory sizes, as shown below.SN60023
Commands 1776-00020-02SNC 5100data for the Fibre Channel GBIC.buck172 > sysVpdShowAll===[ Vital Product Data ]===******** VPD Base ********Name SNC
SNC 5100 178 Commands6-00020-02 Device Index 02IO Class Enum n/aIO Type Enum n/aLabel Index 02Bus Id 0.7.0-------- FC 2 VPD --------IO Class Fixed IOI
Commands 1796-00020-02SNC 5100IO Type Enum n/aBaud 19200Flow Hardware-------- RS232 VPD --------IO Class RS232IO Type RS232IO Mfg unknownS/N n/aHCO n/
SNC 5100 180 Commands6-00020-02Device Index 10IO Class Enum n/aIO Type Enum n/aLabel Index 03Bus Id 1.1.0-------- SCSI 4 VPD --------IO Class Fixed IO
Commands 1816-00020-02SNC 5100Idx Tdev Vendor Product Rev | Type Specific----------------------------------------------|---------------0 0xc194a400 AD
Hardware Product Description and Features 116-00020-02SNC 5100Hardware Product Description and FeaturesThis section describes the capabilities of the
SNC 5100 182 Commands6-00020-020 discarded for bad header offset field0 discarded because packet too short0 connection request1 connection accept1 con
Commands 1836-00020-02SNC 5100trapDestShowThe trapDestShow command allows you to view the SNMP trap destination table maintained within the SNC 5100.
SNC 5100 184 Commands6-00020-02value = 15 = 0xfSN60023C >uptimeThe uptime command displays the elapsed time since the last boot of the SNC 5100.SN6
Commands 1856-00020-02SNC 5100value=0=0x0SN60023 >userList The userList command displays the contents of the password file (passwords are encrypted
SNC 5100 186 Commands6-00020-02terrykVxWorks (for Buckhorn - IBM PowerPC 405GP Rev. D) version 5.4.Kernel: WIND version 2.5.value = 26 = 0x1aSN600033
Boot Modes 1876-00020-02SNC 5100Diagnostic Command ReferenceThis section specifies the procedures used when diagnostics are required.Boot ModesThe SNC
SNC 5100 188 Special Procedures6-00020-02If the command prompt displayed on the service terminal is not diagmode >, enter the diagBoot command.Step
Special Procedures 1896-00020-02SNC 5100Event Log DumpThe events that have been logged in the SNC 5100’s Event Log can be displayed on the service ter
SNC 5100 190 Special Procedures6-00020-02This event is also recorded in the SNC 5100 event log along with the name of a file that was saved to the fla
Boot Mode Commands 1916-00020-02SNC 5100Boot Mode CommandsdiagBootThis command is used only to transition an SNC 5100 from normal operations to the sp
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SNC 5100 12 Hardware Product Description and Features6-00020-02Cables should have a duplex SC connector on the GBIC end and a connector appropriate to
SNC 5100 192 Diagnostic Commands6-00020-02The Ethernet loop back plug, Fibre Channel loop back plug, and SCSI cable provided in the Service Tool Kit a
Diagnostic Commands 1936-00020-02SNC 5100The fcSlotTest command performs a confidence test on a Fibre Channel slot. Substitute for x the Fibre Channel
SNC 5100 194 Diagnostic Commands6-00020-02The example below shows the display for a test on SCSI channels 1 and 2.diagmode > scsiChannelTest (3,4)S
Diagnostic Commands 1956-00020-02SNC 5100showBox also lists the cabling requirements for each slot:SN60023 > showBoxBack __________________________
SNC 5100 196 Diagnostic Commands6-00020-02envMonShowdmvareserveShow 1
POST Boot Behavior 1976-00020-02SNC 5100POST Error CodesThe Power-On-Self-Test (POST) is responsible for testing the integrity of the processor’s SDRA
SNC 5100 198 POST Boot Behavior6-00020-02Initial POSTFigure 11 Initial POSTIpostMain starts by initializing the service-port and the system PLD(s). Th
POST Boot Behavior 1996-00020-02SNC 5100Bitwalk TestFigure 13 Bitwalk TestThis test first walks a one-bit then a zero-bit through the base of each ban
SNC 5100 200 Secondary POST6-00020-02This test writes and reads a series of diagnostic patterns to each memory location in SDRAM. This test is identif
POST Service Menu 2016-00020-02SNC 5100POST will examine the FLASH memory primary bootrom locations to determine whether or not it contains a viable b
Hardware Product Description and Features 136-00020-02SNC 5100LUN for command and control so that the remaining 2047 LUNs are available for SCSI devic
SNC 5100 202 POST Service Menu6-00020-02Figure 19 NMI 1The button may be depressed any time during the memory tests.Figure 20 NMI 2After completing th
POST Service Menu 2036-00020-02SNC 5100R - [R]eceive new boot image from serial portThis will start the ZMODEM transfer engine that transfers a single
SNC 5100 204 POST Service Menu6-00020-02
Bootrom Messages 2056-00020-02SNC 5100Startup Message ReferenceAfter the SNC 5100 completes its power-on self-test, it will attempt to find, load, and
SNC 5100 206 Bootrom Messages6-00020-02LIC Initialization MessagesAfter the BootLoader finds and loads the licensed internal code (LIC), the BootLoade
Bootrom Messages 2076-00020-02SNC 5100csSrvcInitSN600030Clock set from RTCvalue=0=0x0amemInitSDRAM DIMM: 128 Meg - 1 banks detectedvalue=0=0x0appInitF
SNC 5100 208 Bootrom Messages6-00020-02
Acronyms 2096-00020-02SNC 5100GlossaryAcronymsBIOS Basic Input/Output SystemDE Differential EndedDRAM Dynamic Random Access MemoryDTE Data Terminal Eq
SNC 5100 210 Acronyms6-00020-02POST Power-On Self testPPP Point-to-Point ProtocolRFI Radio Frequency InterferenceRID Replacement IdentificationRMI Rem
ADIC Limited Product Warranty 2116-00020-02SNC 5100Warranty and EULAADIC Limited Product Warranty1. Subject to the limitations set forth below, ADIC
SNC 5100 14 Hardware Product Description and Features6-00020-02The service port is used for local service and diagnostics when you use a terminal sess
SNC 5100 212 ADIC Limited Product Warranty6-00020-024. ADIC will indemnify Buyer for any damages and costs finally awarded against Buyer on the ground
ADIC End User License Agreement 2136-00020-02SNC 5100ADIC End User License AgreementThis License defines the terms and conditions of the license betwe
SNC 5100 214 ADIC End User License Agreement6-00020-02Software Ownership and ProtectionTitle to Software. The Software and all copies thereof are prop
ADIC End User License Agreement 2156-00020-02SNC 5100return of the Software. Where Software is returned for claims made during the warranty period, Li
SNC 5100 216 ADIC End User License Agreement6-00020-02NEGLIGENCE, EVEN IF ADIC KNEW, SHOULD HAVE KNOWN OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
2176-00020-02SNC 5100INDEX- A -Action Reference Table 41ADIC Management Console 105AMC. See ADIC Management ConsoleAssigned LUN 47- B -Boot modes 187,
SNC 5100 2186-00020-02- H -Hardwaredescription 11maintenance. See MAPsHBA 19setup 29Help 8Hostevent log 47Registration service. See HRSHost Bus Adapte
2196-00020-02SNC 5100Replacement 84–93- S -SAN Explorer 30Scalar Firewall Manager 77–79SCSI 10, 12LEDs 15target ID 25SCSI bus 27SCSI Channel 12, 49–61
SNC 5100 2206-00020-02
Supported Platforms 156-00020-02SNC 5100SCSI 1-4For each SCSI channel, the LED will be OFF when no devices have been detected on the port. It will be
SNC 5100 16 Supported Devices6-00020-02Supported DevicesThe architecture and implementation of the SNC 5100 software has full SCSI-2 and SCSI-3 target
Operating Specifications 176-00020-02SNC 5100Power ConsumptionThe power consumption of this product depends on the number and type of installed interf
SNC 5100 18 Operating Specifications6-00020-02
Pre-installation Procedure 196-00020-02SNC 5100Install the SNC 5100This section covers installation of the SNC 5100, SCSI devices, and Host Bus Adapte
SNC 5100 20 Installation Procedure6-00020-02Installation ProcedureThe installation checklist has instructions on how to install the SNC 5100 with SCSI
Installation Procedure 216-00020-02SNC 5100 2Unpack the SNC 5100. Check the components against the packing slip.None. 3Install into rack or on the des
SNC 51006-00020-02 iiiNoticesWelcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SNC 5100 22 Installation Procedure6-00020-02 11Configure the Ethernet Port (Host Name, Address, Routes, reboot).Observe Ethernet Link LED.If you are u
Installation Procedure 236-00020-02SNC 5100Host Utility Software 15Verify all target devices are available to the host system.Use appropriate host sys
SNC 5100 24 Post-Installation6-00020-02Post-InstallationThe ADIC Management Console application allows you to manage multiple SNC 5100s from any locat
Other Installation Issues 256-00020-02SNC 5100Transfer Rates: Ultra, Fast, and AsynchronousThe SCSI protocol defines two methods of data transfer: syn
SNC 5100 26 Other Installation Issues6-00020-02The SCSI protocol also defines a priority-based arbitration method, based on the target ID of the devic
Other Installation Issues 276-00020-02SNC 5100SCSI Bus TerminationEach end of a SCSI bus must be terminated correctly. The SNC 5100 provides terminati
SNC 5100 28 Other Installation Issues6-00020-02Missing terminator at the end of a SCSI bus Check that an external terminator is attached or that the e
Other Installation Issues 296-00020-02SNC 5100Inadequate cablesOlder cables may not be suitable for running at Ultra speeds. Be sure all cables are ra
SNC 5100 30 Other Installation Issues6-00020-02Step 5. Install optional utility software, if desired.Perform steps 4 and 5 after the SNC 5100 is insta
Other Installation Issues 316-00020-02SNC 5100Some operating systems provide you with software methods that allow you to add or remove SCSI devices dy
iv 6-00020-02SNC 5100SCSI 1-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15PWR. .
SNC 5100 32 Other Installation Issues6-00020-02
336-00020-02SNC 5100Maintenance Action PlansThis section describes the Maintenance Action Plans (MAPs) for the SNC 5100. MAPs exist for all of the SNC
SNC 5100 34 Event Codes and Actions6-00020-02Event Codes and ActionsReview all visual observations and Event Codes against Table 7 on page 35.Check Ev
Event Codes and Actions 356-00020-02SNC 5100Figure 6: Detail of Event Log Listing From Service PortStep 4. Check the listed Event Codes against the Ev
SNC 5100 36 Event Codes and Actions6-00020-02N.A. N.A. N.A. Persistent reboots 3N.A. N.A. N.A. Host application error message or host log entry indica
Event Codes and Actions 376-00020-02SNC 510016 1 1 A SCSI bus reports an unexpected interrupt117 1 1 Fibre Channel interface reports a LIP reset was r
SNC 5100 38 Event Codes and Actions6-00020-023331 1 An interface has detected a bus fault(event message indicates the specific interface)1, 23431 1 An
Event Codes and Actions 396-00020-02SNC 51006141 1 Inlet Air, Outlet Air, or I/O Processor temperatures have entered Nominal Range from a Warning or A
SNC 5100 40 Event Codes and Actions6-00020-02102 1 Temperature change detected since the last report (event message indicates the change to High, Very
Event Codes and Actions 416-00020-02SNC 5100Action Reference TableNumerical references from the Action column in Table 7: Event Codes and Actions are
SNC 51006-00020-02 vMaintenance Action PlansEvent Codes and Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SNC 5100 42 Start MAP6-00020-02Event Viewing LevelsNumerical equivalents for the Event viewing levels from the Viewing Level column of Table 8 are exp
Start MAP 436-00020-02SNC 5100For more information on Events, see the ADIC Management Console User Guide.If the event code is known, go to Table 7, “E
SNC 5100 44 Start MAP6-00020-02Step 4. If LED observations did not solve the problem, proceed to "Check for Problems on Attached Devices".Ch
Start MAP 456-00020-02SNC 5100Step 1. Start the ADIC Management Console Server and Client. For installation and operating instructions, as well as acc
SNC 5100 46 Start MAP6-00020-02Step 3. Issue the sysVpdShow command.For more information, see the "sysVpdShow or sysVpdShowAll" command on p
Database Full MAP 476-00020-02SNC 5100Step 3. Connect a service terminal to the SNC 5100.For information about how to do this, see “Connecting to the
SNC 5100 48 Device Access MAP6-00020-02that are not currently attached will be removed from the database. You must reboot the SNC 5100 after performin
Device Access MAP 496-00020-02SNC 5100For information about how to do this, see “Connecting to the Service Port” on page 95.Step 2. Press the Enter ke
SNC 5100 50 SCSI Channel MAP6-00020-02If all of the attached SCSI devices are not displayed, go to “SCSI Channel MAP” on page 50.Check Channel Zoning
SCSI Channel MAP 516-00020-02SNC 5100Step 2. Press the Enter key on the service terminal.If the prompt is not displayed, go to “Service Port MAP” on p
vi 6-00020-02SNC 5100Examine Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Fibre
SNC 5100 52 SCSI Channel MAP6-00020-02Step 1. Issue the scsiShow command from the service terminal to display a list of attached SCSI devices.For more
SCSI Channel MAP 536-00020-02SNC 5100Check SCSI Bus TerminationCautionIf in this procedure you determine that you need to remove a SCSI cable or termi
SNC 5100 54 SCSI Channel MAP6-00020-02Check for Multiple SCSI IDs If two or more devices on the same SCSI channel are configured at the same SCSI ID,
SCSI Channel MAP 556-00020-02SNC 5100Improper Device TypeStep 1. Check to be sure that all the devices attached to a single SCSI bus are of the same t
SNC 5100 56 SCSI Channel MAP6-00020-02Examine SCSI CablesCautionIf in this procedure you determine that you need to remove a SCSI cable, all I/O to th
SCSI Channel MAP 576-00020-02SNC 5100Examine SCSI ConnectorsCautionBefore removing a SCSI cable, all I/O to the SNC 5100 must be stopped and the SNC 5
SNC 5100 58 SCSI Channel MAP6-00020-02SCSI Loop Back TestCautionBefore performing diagnostics, all FC and SCSI cables must be disconnected from the SN
SCSI Channel MAP 596-00020-02SNC 5100Testing SCSI CablesIf the cables of the devices attached to a channel have a compatible pinout on both sides, the
SNC 5100 60 SCSI Channel MAP6-00020-02Step 4. Remove all devices from the SCSI buses.Step 5. Attach ONLY the device in question to the SCSI channel it
Fibre Channel MAP 616-00020-02SNC 5100Step 3. Wait for the SNC 5100 to finish booting. Step 4. If the SNC 5100 is in diagnostic mode (command prompt =
SNC 51006-00020-02 viiConnecting to the Service PortService Port Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SNC 5100 62 Fibre Channel MAP6-00020-02Step 2. Press the Enter key on the service terminal. If the prompt is not displayed, go to “Service Port MAP” o
Fibre Channel MAP 636-00020-02SNC 5100Examine CablesCautionIf in this procedure, you need to remove or replace the Fibre Channel cable, you must stop
SNC 5100 64 Fibre Channel MAP6-00020-02Exit this MAP.If the front-panel FC Connection Status LED is on, proceed to Step 3.Step 3. If the SNC 5100’s co
Fibre Channel MAP 656-00020-02SNC 5100For more information, see "fcSlotTest [x]" command on page 192. Step 3. If the test passes, the Fibre
SNC 5100 66 MAP for the SNC 51006-00020-02Step 1. Inform the system administrator that it is necessary to replace the Fibre Channel device connected t
Temperature MAP 676-00020-02SNC 5100• The SNC 5100 generates Trap Event Codes 63, 65, or 68 (Inlet Air, Outlet Air, I/O Processor, or Fan have entered
SNC 5100 68 Power MAP6-00020-02Step 4. If obstructions are found, remove them and permit the SNC 5100 to cool.Step 5. If temperatures stabilize, exit
Ethernet MAP 696-00020-02SNC 5100Step 1. Verify that the SNC 5100 is plugged into an active AC power source.Step 2. Verify the status of the SNC 5100
SNC 5100 70 Ethernet MAP6-00020-02Step 2. Verify that the Ethernet Link LED, which is the green LED on the left, is on. Step 3. If the LED is on, go t
Ethernet MAP 716-00020-02SNC 5100If they are not, inform the system administrator that there is a network hardware problem where the SNC 5100 is attac
viii 6-00020-02SNC 5100POST Error CodesPOST Boot Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SNC 5100 72 Ethernet MAP6-00020-02lo (unit number 0):Flags: (0x8069) UP LOOPBACK MULTICAST ARP RUNNINGType: SOFTWARE_LOOPBACKInternet address: 127.0.0
Ethernet MAP 736-00020-02SNC 5100Step 20. From the service terminal, enter the reboot command and wait for the SNC 5100 to finish booting. Go back to
SNC 5100 74 Ethernet MAP6-00020-02Step 23. Remove the Ethernet cable from the SNC 5100 and install the Ethernet loop back plug. Step 24. From the serv
Service Port MAP 756-00020-02SNC 5100If both addresses are the same, go to step 33.Example:SN60023 > gateAddrGetGateway Address set to 192.168.1.1v
SNC 5100 76 Service Port MAP6-00020-02Check the RS-232 CableThis test requires another laptop or desktop computer with a functioning RS-232 9-pin port
Virtual Private SAN®Scalar Firewall Manager Settings MAP 776-00020-02SNC 5100Virtual Private SAN®Scalar Firewall Manager Settings MAPPerform these ste
SNC 5100 78 Virtual Private SAN®Scalar Firewall Manager Settings MAP6-00020-02For more information, see the "licenseShow" command on page 14
Virtual Private SAN®Scalar Firewall Manager Settings MAP 796-00020-02SNC 5100If the host cannot access all of the target devices, then there is a prob
SNC 5100 80 Virtual Private SAN®Scalar Firewall Manager Settings MAP6-00020-02
Handling Electrostatic Discharge-Sensitive Parts 816-00020-02SNC 5100Removal and Replacement ProceduresThis section describes the removal and replacem
Welcome 16-00020-02SNC 5100NoticesWelcomeADIC is the leading expert in open systems data storage solutions. Your new SNC 5100 is an intelligent storag
SNC 5100 82 Removing and Replacing the GBIC6-00020-02Removing and Replacing the GBICCautionShut down the host systems to ensure that all I/O through t
Removing and Replacing the Unit 836-00020-02SNC 5100CautionShut down the host systems to ensure that all I/O through the SNC 5100 has stopped.Step 1.
SNC 5100 84 Final Diagnostic Tests6-00020-02Step 4. Remove the rack bracket from across the width of the 19" rack by unscrewing the two 10-32 x 5
Final Diagnostic Tests 856-00020-02SNC 5100Step 7. From the Service Terminal, enter the showBox command.For more information, see the "showBox&qu
SNC 5100 86 Final Diagnostic Tests6-00020-02Step 3. If the test passes, remove the loop back plug and go to "Test SCSI Port 1 and 2".If the
Network Setup for the SNC 5100 876-00020-02SNC 5100Step 1. If you did not replace the SNC 5100, go to Step 3.Step 2. Obtain the SNC 5100’s Ethernet ne
SNC 5100 88 Network Setup for the SNC 51006-00020-02Figure 8 Ethernet PortStep 1. To configure the network, connect to the SNC 5100 Service Port. For
Network Setup for the SNC 5100 896-00020-02SNC 5100If you need to set a netmask, specify it after the network address:Example:foster > ethAddrSet “
SNC 5100 90 Updating the SNC 51006-00020-02Updating the SNC 5100Step 1. From the service terminal, enter the normalBoot command.For more information,
Post-Repair Checklist 916-00020-02SNC 5100Post-Repair ChecklistIt is important that the items in this checklist are verified after you have completed
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